Repair times depend on the issue’s complexity. For common problems like screen or battery replacements, it usually takes around an hour. Moderate issues are resolved in 24-48 hours, while complex ones might take up to a week. Data recovery can take longer. Rest assured, we aim for a quick return of your device.

We do not typically provide formal appointments, but if you find yourself on a tight schedule, we would be pleased to arrange an appointment at a convenient date and time for you. Generally, the best course of action is to drop by with your device, as we are known for our expeditious repair services. Your repairs will be swiftly attended to, ensuring you’re back on track in no time.

Regrettably, at this time, we exclusively provide our services from our physical shop premises and do not facilitate technician visits to homes or offices.

If you encounter any issues post-repair, please contact us immediately. Our team will examine the problem and address it promptly. for more information please see our warranty info.

We prioritize the use of high-quality parts that closely resemble the originals to ensure optimal performance. As a participant in Apple’s independent repair program, we have access to genuine Apple parts for iPhone, iMac, and MacBooks. All Samsung screens and batteries we utilize are genuine components, chosen due to our observation that third-party alternatives often lack good quality. Our technicians can offer additional information during the repair process.

We take data privacy seriously. While we strive to preserve your data, it’s advisable to back up your device before the repair, as unforeseen issues can arise during the process. In most cases, unlike insurance companies and manufacturers directly, we do not need to factory reset your device. Additionally, we hold a Cyber Essentials certification for both our premises, ensuring that your data is kept secure at all times.